At Leev, the trust you place in us is paramount. This policy explains how we collect, use, and safeguard your personal information in full compliance with the General Data Protection Regulation (GDPR).
The entity responsible for processing your personal data is: Leev SAS 17 rue de la Victoire, 75009 Paris, France Email: privacy@leev.com For any questions regarding the processing of your personal data or to exercise your rights, you may contact our Data Protection Officer at the address above.
We collect personal data that is strictly necessary to provide our hospitality services and enhance your stay. This includes: • Identity information, full name, date of birth, nationality • Contact details, email address, phone number, postal address • Booking data, check-in/check-out dates, room preferences, number of guests • Payment information, processed securely through our certified payment provider • Stay preferences, special requests, dietary requirements, accessibility needs • Technical data, IP address, browser type, and device information when using our website or application
Your personal data is processed for the following purposes: • Managing your reservation and providing our accommodation services • Communicating with you before, during, and after your stay • Processing payments and issuing invoices • Personalizing your experience and anticipating your needs • Sending promotional offers and news about Leev (only with your consent) • Complying with legal and regulatory obligations • Improving our services through anonymized analytics
We process your data based on: • Contract performance, data necessary to fulfill your booking and provide our services • Legal obligation, data required by French hospitality regulations and tax law • Legitimate interest, improving our services and ensuring security of our premises • Consent, for marketing communications and non-essential cookies, which you may withdraw at any time
We do not sell your personal data. We may share it with: • Service providers who assist in operating our business (payment processors, email services, property management systems) • Authorities when required by law (police registration of guests as mandated by French law) All third-party providers are contractually bound to protect your data. Your data is stored within the European Economic Area and is not transferred outside the EEA without adequate safeguards.
We retain your personal data only for as long as necessary: • Booking and stay data, 3 years from your last stay for customer relationship purposes • Invoices and financial records, 10 years as required by French accounting law • Police registration forms, 6 months as mandated by law • Marketing preferences, until you withdraw consent After these periods, your data is securely deleted or anonymized.
Under the GDPR, you have the following rights regarding your personal data: • Right of access, obtain a copy of the data we hold about you • Right to rectification, correct any inaccurate or incomplete data • Right to erasure, request deletion of your data under certain conditions • Right to restriction, limit how we process your data • Right to data portability, receive your data in a structured, machine-readable format • Right to object, oppose processing based on legitimate interest or for direct marketing • Right to withdraw consent, at any time, without affecting prior processing To exercise any of these rights, contact us at privacy@leev.com. We will respond within 30 days. If you believe your rights have not been respected, you may file a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés).
Our website and application use cookies to ensure proper functionality and improve your experience: • Essential cookies, required for the site to function (authentication, language preference). These cannot be disabled. • Analytics cookies, help us understand how visitors use our site (PostHog). Activated only with your consent. • Marketing cookies, used to deliver relevant advertising. Activated only with your consent. You can manage your cookie preferences at any time through the cookie banner or your browser settings.
Last updated: January 2025
The rental price includes accommodation and access to all the amenities available at the hotel. Our concierge service is also at your disposal throughout your stay, offering advice on must-see attractions, the best addresses in Paris, and activities tailored to your preferences.
